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Warranty Commencement Dates

Warranty and Return Good Procedure

Warranty Compensation

Authorized Repair Parts

Warranty Claim Approval / Denial

Warranty Exclusions

Warranty Limitations, Issues, and Documentation

Limited Warranty Statement

Warranty Commencement Dates

There are three specific commencement dates for the Custom Equipment warranty:

1. Distributor purchased - distributor utilized

     For distributor-utilized aerial platform lifts, the commencement date for aerial platforms will be defined as      the date in which the new unit was placed into service, with the service date being defined as "the       date in which the original invoice was generated at Custom Equipment and sent to the authorized       distributor."

2. Distributor purchased - sold new to an end-user

     For a new aerial lift that is sold from an authorized distributor's inventory directly to an end-user, the      warranty commencement date will be defined as "the date in which the original invoice was       generated at the authorized distributor and sent to the final end-user." When a warranty claim is      submitted to Custom Equipment, Inc. from an authorized distributor detailing a claim involving an
     end-user's aerial platform, a copy of the original invoice from the authorized distributor to the end-user      for the aerial platform when purchased, will be requested as the proof of warranty commencement date.

3. Distributor purchase - sold used to an end-user

     If a used aerial platform is sold to an end-user from the rental inventory of an authorized distributor, and      the aerial platform has original warranty time remaining, the warranty commencement date shall be      defined as "the date in which the original invoice was first generated at Custom Equipment and       was sent to the authorized distributor." In addition, for used machinery sales, a pre-delivery      inspection form must be submitted to Custom Equipment within 15 days of the sale of any used piece of      equipment.

It should be noted that all batteries are warranted by the manufactor for ninety (90) days, with commencement dates as listed above, and are pro-rated for the balance of the one (1) year warranty.

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